Jan 21, 2018  How to cancel (disable, turn off, stop) & refund Avast automatic renewal billing (recurring payment). Guide for orders made via Digital River or Nexway. To get your money back you need to contact Avast support and ask for a refund. Mar 5, 2018 - I want to cancel my Cleanup Premium free subscription. I signed up for the 'free' trial of Avast CleanUp Premium, received the e-mail.

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1. How To Cancel Avast Cleanup Premium Trial
2. Cancel Avast Free Trial
3. How To Cancel Avast Cleanup Premium Subscription

How To Cancel Avast Cleanup Premium Trial

I want to cancel my Cleanup Premium free subscription.I've already tried following your instructions as per Avast support task cards but on my computer, once I access my subscription details, no link comes up to disable automatic renewals. This is the problem.

Please refer to my original question.I'm also annoyed that my credit card details are showing up in my subscription details and I can't do anything about cancelling this automatic renewal.From my computer-subscriptions details:' Your subscription will automatically renew on. If you do not want it to automatically renew, update the setting below.Automatic Renewals: '. I want to cancel my Cleanup Premium free subscription.I've already tried following your instructions as per Avast support task cards but on my computer, once I access my subscription details, no link comes up to disable automatic renewals. This is the problem. Please refer to my original question.I'm also annoyed that my credit card details are showing up in my subscription details and I can't do anything about cancelling this automatic renewal.From my computer-subscriptions details:' Your subscription will automatically renew on. If you do not want it to automatically renew, update the setting below.Automatic Renewals: '.

Hello, I've been reading this with great interest as I'm one of the many who has been caught in the Avast web. I signed up for the 'free' trial of Avast CleanUp Premium, received the e-mail confirming my details, password etc, but when I tried to cancel the subscription, was sent round in circles with 'password not recognised' and 'no e-mail address registered' messages.Pure unadulterated sharp practice!I am using the password confirmed in Avast's confirmation e-mail, which also confirms the e-mail address!! I'll give Avast 7 days to get this sorted and my subscription cancelled, then I'll plaster this experience all over every social media possible.Not a Company I'll be having anything to do with ever again. Hello, I've been reading this with great interest as I'm one of the many who has been caught in the Avast web.

Cancel Avast Free Trial

I signed up for the 'free' trial of Avast CleanUp Premium, received the e-mail confirming my details, password etc, but when I tried to cancel the subscription, was sent round in circles with 'password not recognised' and 'no e-mail address registered' messages.Pure unadulterated sharp practice!I am using the password confirmed in Avast's confirmation e-mail, which also confirms the e-mail address!! I'll give Avast 7 days to get this sorted and my subscription cancelled, then I'll plaster this experience all over every social media possible.Not a Company I'll be having anything to do with ever again.

I have registered 60 days avast cleanup trail version, I entered my credit card information together with my email address.But not received any confirmation mail with order ID then I have tried to find order ID with my email address and last 4 digit of my credit card but it still says no order.Also tried to link my desktop with Avast account but where also its showing no licence registered.I would request you to please deactivate Avast auto renewal premium.Thanks and regards,Atul Ranjanatulranjan83@yahoo.com. I have registered 60 days avast cleanup trail version, I entered my credit card information together with my email address.But not received any confirmation mail with order ID then I have tried to find order ID with my email address and last 4 digit of my credit card but it still says no order.Also tried to link my desktop with Avast account but where also its showing no licence registered.I would request you to please deactivate Avast auto renewal premium.Thanks and regards,Atul Ranjanatu.xxxx.xxx. Hello, I've been reading this with great interest as I'm one of the many who has been caught in the Avast web. I signed up for the 'free' trial of Avast CleanUp Premium, received the e-mail confirming my details, password etc, but when I tried to cancel the subscription, was sent round in circles with 'password not recognised' and 'no e-mail address registered' messages.Pure unadulterated sharp practice!I am using the password confirmed in Avast's confirmation e-mail, which also confirms the e-mail address!! I'll give Avast 7 days to get this sorted and my subscription cancelled, then I'll plaster this experience all over every social media possible.Not a Company I'll be having anything to do with ever again. I have spent hours trying to cancel my auto renewal for your Cleanup Premium for which I had a 60 day free trial. My circumstances at the moment mean that I can't afford to renew at this time although I do hope to in the near future as i have found it very efficient.I am struggling to cancel and my renewal date with an automatic link is tomorrow, 05/05/18 and would appreciate your help.

I do not have any membership number or anything.Thanking you kindly for your assistance in this matter.RegardsDiane. I have spent hours trying to cancel my auto renewal for your Cleanup Premium for which I had a 60 day free trial. My circumstances at the moment mean that I can't afford to renew at this time although I do hope to in the near future as i have found it very efficient.I am struggling to cancel and my renewal date with an automatic link is tomorrow, 05/05/18 and would appreciate your help. I do not have any membership number or anything.Thanking you kindly for your assistance in this matter.RegardsDiane.

How To Cancel Avast Cleanup Premium Subscription

Hello,I decided to try the 60 days free trial for Cleanup Premium today. I entered my credit card information together with my email adress. At this point I should mention I did not receive an email confirming my order.I then tried deactivating the auto renewal cancellation. I opened Cleanup Premium, went to Subscription then clicked on the View my account link.

(See attached image Cleanuppremium1.jpg)I took me to the Avast account login page. No way to remember my password so I clicked the ' Can't access your account?' Link which prompted me to enter my email adress.First surprise: I got an error message telling me my email adress is not registered. This is the same email adress I used to process the payment to Cleanup Premium. I should mention that I did have an avast account since I have previously received emails from Avast.I then went to the support page about deactivation which tells me to go this website:First option is to use the order number.

Since I did not receive an order confirmation I went with the second option of using my email adress and 4 last digit of my credit card number.Second suprise: I get an error message telling me the information I entered is incorrect.So at this point I have no way to connect to an account, and no way to track my order. But I certainly did give my credit card information for the free trial, that was not an issue for Avast apparently.I decided to create an Avast account with my email adress thinking maybe this would work. Well it doesn't. It says in my account that I have no licenses registered or anything.So now, I have a useless avast account that doesn't allow me to deactivate the auto renewal.I would strongly appreciate some help to deactivate the auto renewal of Cleanup Premium. This is outrageous that I was able to place a purchase without an account in the first place.

Or without Avast checking any account information. And it is outrageous and shady business practice for the deactivation to be impossible by myself, in my case.Regards.

For instructions to disable the automatic renewal of your Avast software subscription, refer to one of the following articles according to the distributor that processed your order:.To cancel an automatic renewal for orders processed by Allsoft (Softline Group company), AstroPay, or Cleverbridge, use the following form:.If you are unsure which distributor processed your Avast order, check your order confirmation email or debit/credit card statement. For more information, refer to the following article:.